In depth IT skills are expensive and few companies with less than 50 staff can afford a full time in-house IT department. Outsourcing dramatically reduces your Total Cost of Ownership. Let BITES-UK become ‘your’ IT department and let us take away the day to day worries of IT support and leave you to do what you do best, run your business.

Few in-house IT departments have the working knowledge and experience of BITES-UK’s highly-talented and multi-skilled team of engineers and consultants, who are knowledgeable on Microsoft, Mac, Novell and Linux operating systems. You will have access to this resource pool, together with these highly trained and versatile individuals we can be assured that we can resolve any issue in the shortest possible time. 

Because our client base is so diverse and the systems we support are individual to those companies, our engineers now possess the diagnostic skills that enable BITES-UK to provide support to variety of network environments accross a varying degree of vertical markets and business types. 

With an BITES-UK full support contract, you know what you are paying for. There are no hidden costs and you will be covered for: Unlimited Telephone Support  / Remote Support /  Remote Monitoring of Servers  No Bundled site visits and no unexpected hidden charges.  There are also many additional benefits to being a BITES-UK contract customer - so Call no for a No Obligation quotation on Outsourcing your IT Support to BITES-UK

Once a Support Contract is signed with BITES-UK, a Senior Engineer will visit your premises to set up a remote access facility that will allow us to provide Remote Support. Through our state-of-the-art helpdesk system, we can provide Remote Monitoring, and can therefore diagnose problems and prevent escalation by pro-active maintenance. 

For those companies who require critical support cover we are able to implement disaster recovery plans to key systems to ensure essential business continuity. No matter whether you are IT Strategic or IT dependant, most business rely on constant communication with their customers and suppliers to key trading effectively. 

With every thing from a Domain name to a Web site, connectivity to the internet, setting up email accounts, Security, privacy, data integrity implementing comprehensive IT strategies and much more - IT outsourcing provides you with a value added partnership to compliment your business.  We work alongside your people to deliver a seamless and added value service to your business. 

More often than not our customers are just too busy to search around for the best deals on hardware and software solutions and see us as an impartial and reliable source for both advice and cost comparison. With BITES-UK you can be assured that you will always get best advice on what systems and software are right for your business as well as your pocket.

IT staff can be absent for a number of reasons - primarily vacations, sickness and training days. BITES-UK will always have engineers available for telephone support, and we also have ‘foot soldiers’ working within your area waiting to go on-site if required.  With a network of engineers almost nationwide we have the resources to ensure that if required you can have a qualified engineer on your doorstep to resolve any critical as well as day to day issues. 

In the event of situations where an in-house IT team is involved in time restrained project work, BITES-UK can work alongside them to deal with any potentially time consuming network issues, leaving your people free to deal with their main priorities. We also provide Free advice on strategic IT purchases, such as software and hardware.