Computer Services and Support

For almost everyone Information Technology has become part of everyday life.  Just being able to send an email has become a necessity with the vast number of us being bombarded with viruses and adverts for products which we don’t need.

Browsing the internet has become a war between the pop-ups ads for products we don’t want to know about and the ability to close them down before twenty more appear in their place.  It is not surprising that only 50% of small business will still be trading after 3 years. A growing trend in recent years has been to outsource IT responsibility to an IT Solutions provider.

This method of providing essential IT Systems Support for your business operation alleviates the need to employ your own internal members of staff. Organisations are increasingly focusing on their core business and competency, contracting out repetitive or time-consuming tasks to outside specialist companies.

One Man Band IT

Finding a good IT professional support is difficult, for a vast number of small businesses; users rely upon a friend of a friend or a single IT professional that although maybe great at what they do, is still a single person that has limits.  Availability, dependability, knowledge and the inherent danger of being unavailable due to a failed mobile signal can cause a number of small businesses to struggle when it comes to finding reliable IT service and support. For the one man IT band, it can be hard to take the next step hiring additional staff as overheads can soon spiral out of control; ensuring that enough business is coming in to provide any new staff with enough work to keep even a trainee busy.  When would you trust a trainee with your clients that you have worked so hard to get?

Why Outsource?

To employ a full time IT professional with even a few qualifications you would expect to pay somewhere between £15000 and £25000 per annum, depending upon their experience.  Even then, you would probably need to send them on additional training courses and provide a wealth of books and resources to keep your business running.  You may even still require extra help when they are unable to solve the issues. IT Outsourcing provides you with a full compliment of diverse IT skills,  made available to you for a fixed monthly cost, typically only a fraction of the cost of employing one single full time employee.

Our flexible engagement model allows for a high degree of flexibility and our rates are always extremely competitive. Our services range from upgrading and supporting existing systems to deploying complete network infrastructures from scratch. Specialising in all Microsoft Windows 2000/2003/2008 Server based solutions, including being a Certified Small Business Server Specilaist we deliver robust, scalable, low maintenance systems tailored to your specific business needs.

From PC and server support solutions to data manipulation services, computer networking and consultancy in all areas of technology, we can help you get the most from your IT resources. We can offer helpdesk style support solutions and many other packages to help you outsource your IT needs.

Outsourcing vs employed support

Basic annual cost for a mid level member of staff to provide support to your IT environment is typically £25,000 pa.

Save your company over £25,000 per year by investing only a fraction of that cost in a BITES-UK outsource arrangements and eliminate the daily stresses of computer problems and supporting and administering your IT infrastructure.