Our Contracted Managed service provides you with total support by means of unlimited Telephone / Online / Remote Support, with Remote access to your network, often resulting in fixes and amendments being made within minutes. You simply pay an agreed fixed monthly fee and only pay for site visits when and if they become absolutely necessary. To support this further we can offer Nationwide maintenance contracts backed by our partners Alliance Services who have in excess of 300 engineers nationwide 200 of which are field engineers.

Our flexible engagement means you can opt for a fully outsourced solution service or simply contract BITES-UK to assume responsibility for specific application or service areas, that you consider critical to your business.

BITES-UK Managed Services delivers IT Services to exacting Service Level Agreements (SLA's) and our competitive rates enable you to accurately predict the future cost and quality of service delivery.

Today's IT equipment can be very complex and often demands a high level of skill and knowledge when things go wrong.  To that end, BITES-UK has access to all the necessary skill sets to ensure the client receives a level of support second to none.  The service is available 24 hours a day, 7 days a week for those who require it.

Our Managed IT Services are delivered to a wide range of Industry sectors and provides Support for both Desktop PC and Servers. We have the experience, skills and resources required to care for any aspect of IT service management. 

Once your exact needs are identified and the Service Level Agreement is in place, BITES-UK will assign an Account Manager to help plan and implement a seamless transition to a our managed support environment. 

To discuss how BITES-UK could reduce the time, effort and cost of managing your key IT services, whilst helping to raise service standards call us in confidence on the number below.